Return Policy - Basement Clothing

RETURN POLICY

At Basement Clothing, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you're not happy with your order, our hassle-free return policy ensures a smooth process.

ELIGIBILITY FOR RETURNS

• Items must be returned within 7 days of receiving your order.

• Products must be unused, unwashed, and in their original condition with tags attached.

• Limited-edition drops, and sale items are non-returnable.

RETURN PROCESS

1. Email us at Xyz with your order number and reason for return.
2. Our team will review your request and send a return confirmation if eligible.
3. Ship the item(s) back to the address provided.
4. Once received, we will inspect the item and process your refund or exchange within 7-10 business days.

REFUNDS

• Refunds will be processed to the original payment method.

• Shipping charges are non-refundable.

• If the product is found to be used or damaged, we reserve the right to deny the return.

EXCHANGES

• We allow exchanges for size or color variations, subject to availability.

• If the requested item is out of stock, we will issue a store credit or refund.